Frequently Asked Questions

Does Magno ship to the USA?

Yes! We can ship to the US aside from Alaska, Hawaii, and Puerto Rico. Our products ship directly from Colombia and typically arrive in 4 business days. You will see an estimated delivery date during checkout.

Where are Magno chocolates made?

Our products are made in Medellín, Colombia with love. Our chocolates and fillings are created in-house using the finest local ingredients. 

How long do chocolates last and how should they be stored?

Ideally, chocolates should be consumed within the first week of receiving them to ensure their freshness, as they do not contain preservatives. However, you can store chocolates in the refrigerator to extend their shelf life, and they should be consumed within a maximum of 15 days. If you choose to refrigerate them, it's important to store them away from strong odors such as onions, garlic, and vinegar, as chocolate can absorb these odors and therefore alter its taste when consumed.

Can you customize chocolates?

Yes, we offer personalized chocolates with orders of 30 units or more. Create custom artwork, include marketing inserts, and/or personalize the design of the chocolates themselves. Learn more on our Corporate Gifts page.